What do I do if my meals are not defrosted come feeding time?
It is best to feed you dog its meals completely defrosted purely because your dog will enjoy it more. The best way to achieved this is to leave the pre-packaged meal on a bench over night or during the day in a cool, dry area in the winter months. In summer, place pre-packaged meals in the fridge to defrost.
Come feeding time if the meal is not completely defrosted or you forgot to remove it from the freezer, simply place it in the sink in cool water to thaw out.